tg77u Privacy Policy

This Privacy Policy describes how tg77u ("tg77u", "we", "us", or "our") collects, uses, stores, and protects the personal information of players who register and use the tg77u platform, including tg77u Casino, tg77u Sportsbook, tg77u Bingo, tg77u Slots, and all other products accessible via tg77u after tg77u login.

This Privacy Policy applies to all tg77u players located in the Philippines and is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and relevant issuances from the National Privacy Commission (NPC).

This Privacy Policy should be read alongside the tg77u Terms and Conditions, which govern the overall use of the tg77u platform. Both documents form part of your agreement with tg77u.

tg77u collects personal data that is necessary, adequate, and relevant to the purposes described in this Privacy Policy. The categories of personal data we collect about tg77u players include:

tg77u does not intentionally collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — unless this is strictly required for age or identity verification purposes and you have provided explicit consent.

tg77u uses your personal data for the following purposes:

• Account Management: To create, maintain, verify, and secure your tg77u account, including processing your tg77u login and managing your tg77u account profile.
• Identity & Age Verification (KYC): To confirm that you are at least 21 years of age and that the information you provided during tg77u registration is accurate, as required by PAGCOR and Philippine law.
• Payment Processing: To process deposits via GCash, Maya, BPI, BDO, Metrobank, 7-Eleven CLiQQ, GrabPay, USDT TRC20, and Coins.ph, and to process withdrawal requests to your registered payment method.
• Game Provision: To deliver tg77u Casino, tg77u Sportsbook, tg77u Slots, tg77u Bingo, and all other tg77u game products to you in a personalised and functional manner.
• Promotions & Bonuses: To manage your participation in tg77u promotions, apply bonuses to your tg77u account, and track wagering requirement compliance.
• Fraud Prevention & AML: To detect, prevent, and investigate fraudulent activity, money laundering, collusion, and other prohibited conduct on the tg77u platform, including reporting obligations to the AMLC.
• Responsible Gaming: To monitor your gameplay patterns for indicators of problem gambling and to administer deposit limits, cool-off periods, and self-exclusion requests.
• Customer Support: To respond to your inquiries, complaints, and requests submitted via tg77u live chat, email, Messenger, or Viber.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, PAGCOR requirements, NPC regulations, and orders from law enforcement or regulatory authorities.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the tg77u platform experience for all Filipino players.
• Marketing Communications: To send you relevant promotional updates about tg77u products, bonuses, and events — but only where you have opted in to receive such communications. You may unsubscribe at any time.

Under the Philippine Data Privacy Act of 2012, tg77u processes your personal data on the following legal bases:

• Performance of a Contract: Processing is necessary to fulfil tg77u's obligations to you under the tg77u Terms and Conditions — for example, to operate your tg77u account, process payments, and deliver games.
• Compliance with a Legal Obligation: Processing is required to comply with Philippine law, including KYC/AML obligations, PAGCOR regulatory requirements, and NPC data privacy obligations.
• Legitimate Interests: Processing is necessary for tg77u's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and business improvement — provided these interests do not override your fundamental privacy rights.
• Consent: For certain processing activities — including direct marketing communications and the use of non-essential cookies — tg77u will seek your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

tg77u uses cookies and similar tracking technologies on the tg77u platform to ensure functionality, enhance security, and improve the player experience. The types of cookies tg77u uses include:

• Strictly Necessary Cookies: Essential for the tg77u platform to function correctly, including maintaining your tg77u login session, remembering your language preference, and preventing cross-site request forgery (CSRF). These cannot be disabled without breaking core tg77u functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how players navigate the tg77u platform, which pages are most visited, and where technical errors occur. This data helps tg77u improve its products.
• Functional Cookies: Allow tg77u to remember your preferences and personalisation settings — such as your preferred payment method and display preferences — across sessions.
• Marketing Cookies: Used only with your consent to deliver relevant tg77u promotions and to measure the effectiveness of our marketing campaigns. You may opt out of marketing cookies at any time via the tg77u cookie preferences panel.

tg77u does not sell your personal data. We share your personal data with third parties only in the following circumstances:

• Payment Processors: tg77u shares necessary financial data with GCash, Maya, BPI, BDO, Metrobank, GrabPay, 7-Eleven CLiQQ, and other payment partners to process deposits and withdrawals on your tg77u account.
• KYC & Identity Verification Providers: tg77u may use third-party identity verification services to validate your government-issued ID documents as part of the KYC process required for tg77u withdrawals.
• Game Content Providers: tg77u's game library is powered by licensed third-party software providers. These providers may receive anonymised session data necessary to deliver their games within the tg77u platform.
• Regulatory Authorities: tg77u is required to share player data with PAGCOR, the AMLC, the NPC, and other Philippine regulatory bodies where required by law, regulatory directive, or court order.
• Fraud Prevention Networks: tg77u may share data with industry fraud prevention databases to identify and block fraudulent tg77u accounts and protect the integrity of the platform.
• Professional Advisors: tg77u may share data with its legal counsel, auditors, and compliance advisors where strictly necessary and subject to appropriate confidentiality obligations.

All third parties with whom tg77u shares personal data are contractually required to process that data only for the purposes specified by tg77u and in compliance with applicable data protection laws, including RA 10173.

tg77u primarily processes and stores data within secure data centres serving the Philippines market. In certain circumstances — such as where tg77u uses internationally-based game software providers, cloud infrastructure partners, or fraud prevention services — your personal data may be transferred to and processed in countries outside the Philippines.

Where such international transfers occur, tg77u ensures that appropriate safeguards are in place to protect your personal data, including:

• Entering into NPC-compliant data sharing agreements with the receiving party.
• Ensuring the destination country provides an adequate level of data protection as recognised by the NPC.
• Applying technical and organisational security measures consistent with tg77u's own data protection standards.

You may request information about the specific safeguards applied to international transfers of your tg77u personal data by contacting our Data Privacy Officer at [email protected].

tg77u retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by Philippine law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, tg77u will securely delete, destroy, or anonymise your personal data in a manner that prevents its reconstruction or retrieval. Where anonymisation is applied, the resulting anonymised data is no longer considered personal data and may be retained for statistical analysis and platform improvement.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by tg77u:

• Right to be Informed: You have the right to be informed whether tg77u processes personal data about you and, if so, to receive a clear description of what data is processed, why, and how.
• Right to Access: You may request a copy of the personal data tg77u holds about your tg77u account, including information about how it is used and with whom it has been shared.
• Right to Correction: You may request that tg77u correct any personal data in your tg77u account that is inaccurate, incomplete, or out of date.
• Right to Erasure or Blocking: You may request that tg77u erase or block your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful — subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests.
• Right to Data Portability: You may request a structured, commonly used, machine-readable copy of the personal data you have provided to tg77u, for transfer to another data controller where technically feasible.
• Right to Damages: You may claim compensation for actual damages suffered as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data by tg77u.
• Right to Lodge a Complaint: You may file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe tg77u has violated your rights under RA 10173.

To exercise any of the rights above, please contact tg77u's Data Privacy Officer by email at [email protected]. tg77u will acknowledge your request within 5 business days and respond in full within 30 calendar days, or such shorter period as required by the NPC. tg77u may ask you to verify your identity before processing your request to protect against unauthorised access to your tg77u account data.

tg77u implements comprehensive technical, organisational, and administrative security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, and unlawful processing. These measures include:

• Encryption in Transit: All data transmitted between your device and the tg77u platform is protected using TLS 1.2 or higher with modern cipher suites, ensuring that your tg77u login credentials and personal information are encrypted during transmission.
• Encryption at Rest: Sensitive personal data stored in tg77u databases — including KYC documents and financial data — is encrypted using AES-256 encryption.
• Access Controls: Access to tg77u player data is restricted to authorised tg77u personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication for all staff accounts.
• Penetration Testing: tg77u engages independent security professionals to conduct regular penetration tests and vulnerability assessments of the tg77u platform and infrastructure.
• Intrusion Detection: tg77u maintains 24/7 monitoring of its platform infrastructure for suspicious activity, including automated intrusion detection and anomaly alerting systems.
• Staff Training: All tg77u staff who handle personal data receive regular data privacy and security training, including awareness of phishing, social engineering, and secure data handling procedures.
• Incident Response: tg77u maintains a documented data breach response plan. In the event of a confirmed breach affecting your personal data, tg77u will notify you and the NPC within 72 hours of becoming aware, as required by NPC Circular 16-03.

tg77u is strictly an adults-only platform. In the Philippines, the minimum legal age to participate in casino-style gaming and sports betting is 21 years of age. tg77u does not knowingly collect personal data from individuals below the age of 21.

During the tg77u registration process, all applicants are required to declare that they are at least 21 years of age. tg77u also performs age verification as part of its KYC process prior to approving withdrawal requests. Where tg77u has reasonable grounds to believe that a player is under 21, the tg77u account will be suspended pending full age verification, and any funds deposited by a minor will be returned and the account closed in accordance with tg77u's Terms and Conditions.

If you believe that a minor has registered a tg77u account or provided personal data to tg77u without parental consent, please contact us immediately at [email protected] so that tg77u can take appropriate action, including deletion of the minor's data and closure of the tg77u account.

The tg77u platform may contain references or links to third-party websites, payment portals (such as GCash or Maya), or game content portals. tg77u is not responsible for the privacy practices of these third parties, and this Privacy Policy does not apply to any third-party platforms or services.

tg77u encourages you to review the privacy policies of any third-party platforms you visit, including payment providers you use to fund your tg77u account. tg77u has no control over the content, privacy practices, or data collection activities of third-party services.

tg77u reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, NPC guidance, regulatory requirements, or tg77u's data processing practices. When material changes are made to this Privacy Policy, tg77u will notify registered tg77u players by:

• Posting a prominent notice on the tg77u platform homepage and within your tg77u account dashboard.
• Sending a notification to the email address registered to your tg77u account.
• Updating the "Last Updated" date displayed at the top of this Privacy Policy page.

Your continued use of the tg77u platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of, and agreement to, the revised terms. If you do not agree to the updated Privacy Policy, you should discontinue use of the tg77u platform and contact tg77u support to request closure of your tg77u account.

tg77u recommends that you review this Privacy Policy periodically to stay informed about how we protect your personal information.

tg77u has appointed a Data Privacy Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and with RA 10173. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by tg77u, please contact our DPO through any of the following channels:

• Email: [email protected] — for formal data privacy requests, complaints, and rights exercise submissions. Please include "Data Privacy Request" in your email subject line and provide your registered tg77u username and a brief description of your request.
• Live Chat: Available inside your tg77u account dashboard, 24 hours a day, 7 days a week. Average response time: 3–5 minutes.
• Messenger / Viber: Available via tg77u's official social channels for general enquiries.

tg77u will acknowledge all data privacy requests within 5 business days and will respond in full within 30 calendar days. For complex requests, we will notify you if additional time is required.

If you are not satisfied with tg77u's response to your data privacy request or complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing RA 10173.